Connected Construction Management Software

Software License Maintenance

Software license maintenance agreements are for Enterprise customers and cover the following:

Patches

Patches occur as necessary to fix bugs and correct issues with the software.

Updates

Minor software releases take place every 2-3 months. They contain updates to existing features and may contain 1-2 new features.

Custom Feature Development

Customers may request custom features/changes to be added to Onware.

  1. Customer provides a specification of changes/new features required.
  2. Onware will prepare an estimate based upon an hourly rate, in half-hour increments, of $150 per hour.
  3. Customer accepts estimate.
  4. Onware to build/develop the software as stipulated in the specification. When completed the changes/new features will be released as a new version (i.e. 7.3).
  5. Onware will issue an invoice.

Onware will issue other Updates with changes that are not a result of the process outlined above.

Availability

Onware will post Patches & Updates with installation instructions on a private web site and notify your Information Technology department the new release is available.

Pricing

Software license maintenance agreements are sold on an annual basis.

$2,978 / year

Major Releases

Major software releases take place every 1-2 years. They contain major changes to existing features as well as new features/modules.

After Version 7, Onware will no longer provide free upgrades to new major releases to Enterprise or Stand-Alone Hosting Customers.

Customers may choose not to upgrade to a new major release (i.e. 8.0). If a customer is not running the current major version of Onware, rates for product support and custom development will increase.

  1. Onware will receive feedback and requests from various clients through meetings, e-mail, or tickets.
  2. Onware will develop a new version of the software (i.e. 8.0).
  3. Onware will deploy a preview version of the software to any customer requesting it. Pricing on the new version, including any hours to help with installation/deployment/training will be provided. A detailed list of the changes in the new version will be provided.
  4. Upon acceptance, the Customer will be upgraded and invoiced.